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“We acknowledge we’ll always have problems… we work hard to uncover them even if it makes us uncomfortable…”

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"You don't have to ask permission to take responsibility." — Ed Catmull

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![](http://pbs.twimg.com/media/Bk6QxazCMAAwCKu.jpg)

“When downsides coexist with upsides, as often do, people are reluctant to explore what’s bugging them…” 

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“Telling the truth is difficult, but inside a creative company, it is the only way to ensure excellence.” — Ed Catmull

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“Candor isn’t cruel. Any successful feedback system is built on empathy, on the idea we are all in this together.” — Ed Catmull

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“It’s nature to attach significance to patterns we see, so we ignore what we can’t see, making deductions and predictions accordingly.” — Ed Catmull

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![](https://pbs.twimg.com/media/Blb7k1EIAAAg0Bo.jpg)

“Enable employees at every level to own the problems and have the confidence to fix them… without asking permission.”

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“Accept that we can’t understand every facet of a complex environment and focus instead on techniques that combine different viewpoints.” — Ed Catmull

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“Start with the attitude different viewpoints are additive not competitive, we become more effective… ideas are honed and tempered by that.” — Ed Catmull

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"The most creative people are willing to work in the shadow of uncertainty.” — Ed Catmull

...which echoes one of my all-time faves: 

“You should have an idea of what you are going to do, but it should be a vague idea.” —Pablo Picasso